FAQs for Completing the I-9
Below are frequently asked questions about all things related to completing the I-9 in-person and remotely. If you have more questions, please email askHR@northwestern.edu.
General I-9 Account Questions
Why do I need to complete the I-9?
The Form I-9 (Employment Eligibility Verification) is used to verify the identity and employment authorization of individuals (citizens and noncitizens) hired to work in the United States.
I have completed Section 1 of the I-9 Form online and have not heard from anyone yet. What should I do?
What happens if I am unable to complete Section 2 of the I-9 by the fourth day of employment?
Completion of the I-9 by the 4th business day of employment is the law. If you do not complete the I-9 by the 4th business day of employment, the University has the right to terminate your employment.
What should I list as my start date when completing the I-9?
Do I need to complete the I-9 if I have done this in the past?
Email Human Resources to confirm if a new I-9 is needed. There are various factors to consider when determining if an employee (U.S. citizen or Foreign National) needs to complete a new I-9.
I cannot access my account anymore. Please help!
Once Section 2 of the I-9 has been completed, account access is disabled. If you need to edit the form (i.e., add your SSN, correct dates, document numbers, etc.), please email Human Resources. A Human Resources team member can reset passwords and provide instructions for employees to make the necessary changes.
Changes to other pertinent information such as your local address can be made in myHR once your paperwork has been processed and access is granted to the system.
Documentation
Which documents do I need to complete my I-9?
- List of Acceptable Documents for U.S. Citizens and Legal Permanent Residents.
- List of Acceptable Documents for Foreign Nationals (also see Onboarding Checklist for new hires).
- Foreign Nationals, who are new hires, must also complete the FNIS Request Form and email it to the Foreign National Tax Team.
Can I use scanned copies or a digital version of my documents to complete Section 2 or Section 3 of the I-9?
Remote I-9 Processing
I uploaded my documents for review to request a remote I-9 appointment but have not heard anything back yet. What do I do?
I am unable to upload my documents successfully for the remote I-9 process. What should I do?
Please explore the steps below to troubleshoot the issue and then try uploading the document(s) again.
- Use Internet Explorer, Microsoft Edge, or Firefox to upload file(s) and submit the form
- Close and re-open the browser and clear the browsing history if the form does not appear correctly or if there is an attachment error
- Upload scans as pdf or jpeg files (HEIC files from iPhones are not viewable)
- Give the file a simple/short file name (ie. Jones Passport Front)
- File size must 4 mb or less
Foreign Nationals
I just received my Social Security Number (SSN). What do I need to do?
Notify Human Resources and request access to the Form I-9 so to add your SSN to Section 1. You will receive instructions on how to access your I-9 form. Copy and paste your credentials from the email to log in under Existing Accounts of the I-9 Service Center. Once you have completed this task, your account access will be disabled again. Be sure to notify the Foreign National Tax Team that the I-9 has been updated with the SSN.
For your protection, avoid sending your SSN via email. Your legal name and 7-digit student/employee ID# will suffice.
I received an email notification about reverifying my I-9. What does this mean and how do I reverify my I-9?
My status has changed and I am now a permanent resident. What are the next steps?
Foreign National employees must complete a new I-9 that reflects their new status as a legal permanent resident. Please create a new account and complete Section 1 of the Form. This will require the employee to use a different email address and/or username from the one that was associated with a previous I-9. Visit this page to explore different ways to complete Section 2 of the I-9.
Once Section 2 has been completed, be sure to inform the Foreign National Tax Team once your I-9 has been completed reflecting your status as a permanent resident.