Benefit Provider Contacts
To contact Human Resources call (847) 491-4700 or email askHR@northwestern.edu.
| Accredo | |
|---|---|
| Web address | https://www.accredo.com/ |
| Customer service | (800) 922-8279 |
| Group number | K9EA |
| Blue Cross Blue Shield Medical | |
| Web address | https://www.bcbsil.com |
| Customer service | PPO: (888) 901-9357 HMO: (800) 327-8497 |
| Group number | PPO: 006161 HMO: H56670 |
| BCBSIL PPO Dental | |
| Web address | https://www.bcbsil.com |
| Customer service | (800) 573-9827 |
| Group number | 006174 |
| BCBSIL/EyeMed PPO Vision | |
| Web address | https://eyemedvisioncare.com/bcbsilvis |
| Customer service | (855) 362-5539 |
| Group number | F019106 |
| MetLife - Life Insurance | |
| Web address | https://hr.northwestern.edu/benefits/health-insurance/life-insurance-plans/ |
| Claims administration | (800) 396-8876 |
| Group number | F019106-0001 |
| Express Scripts | |
| Web address | https://www.express-scripts.com |
| Customer service | (800) 601-9314 |
| Identification number | K9EA |
| Fidelity Investments | |
| Online enrollment, check transactions and balances online | https://nb.fidelity.com/public/nb/nu/home |
| Fidelity representative | (800) 343-0860 |
| Fidelity retirement specialist | (800) 248-4213 |
| Not a Fidelity customer? | (800) 343-0860 |
| Guardian DHMO | |
| Web address | https://www.guardiananytime.com |
| Customer service | (866) 494-4542 |
| Group number | 378954 |
| MetLife - Leave Administration and Long Term Disability | |
| Web address | metlife.com/mybenefits |
| Customer service | (800) 396-8876 |
| Group number | GLT-402344 |
| Inspira (FSA/HSA) | |
| Web address | https://inspirafinancial.com/business/login |
| Customer service | (800) 284-4885 |
| Northwestern employer ID | 100398 |
| Inspira (COBRA) | |
| Web address | https://inspirafinancial.com/business/login |
| Customer service | (800) 359-3921 |
| TIAA | |
| Web address | https://www.tiaa.org |
| Participant information center | (800) 842-2776 |
| Allocation & transfer service | (800) 842-2252 |
| TIAA retirement counselors | (800) 842-2005 |
| United Healthcare (Retiree Medicare Advantage) | |
| Web address | www.UHCRetiree.com |
| Customer service | 844-481-8822 |