Benefit Provider Contacts
To contact Human Resources call (847) 491-4700 or email askHR@northwestern.edu.
| Accredo (2025 Specialty Pharmacy) | |
|---|---|
| Web address | https://www.accredo.com/ |
| Customer service | (800) 922-8279 |
| Group number | K9EA |
| Blue Cross Blue Shield Medical (2025 Plans) | |
| Web address | https://www.bcbsil.com |
| Customer service | PPO: (888) 901-9357 HMO: (800) 327-8497 |
| Group number | PPO: 006161 HMO: H56670 |
| BCBSIL PPO Dental (2025 Dental) | |
| Web address | https://www.bcbsil.com |
| Customer service | (800) 573-9827 |
| Group number | 006174 |
| BCBSIL/EyeMed PPO Vision | |
| Web address | https://eyemedvisioncare.com/bcbsilvis |
| Customer service | (855) 362-5539 |
| Group number | F019106 |
| CVS Caremark (2026 Pharmacy Benefit Manager) | |
| Web address | https://www.caremark.com/ |
| Customer service | (833) 844-5348 |
| Group number | 942063 |
| CVS Specialty Pharmacy (2026 Specialty Pharmacy) | |
| Web address | https://www.cvsspecialty.com/ |
| Customer service | (800) 237-2767 |
| Group number | 942063 |
| Delta Dental of Illinois (2026 Dental) | |
| Web address | https://www.deltadentalil.com/ |
| Customer service | 800-323-1743 |
| Group number | 20549 |
| Express Scripts (2025 Pharmacy Benefit Manager) | |
| Web address | https://www.express-scripts.com |
| Customer service | (800) 601-9314 |
| Identification number | K9EA |
| Fidelity Investments | |
| Online enrollment, check transactions and balances online | https://nb.fidelity.com/public/nb/nu/home |
| Fidelity representative | (800) 343-0860 |
| Fidelity retirement specialist | (800) 248-4213 |
| Not a Fidelity customer? | (800) 343-0860 |
| Guardian DHMO | |
| Web address | https://www.guardiananytime.com |
| Customer service | (866) 494-4542 |
| Group number | 378954 |
| Inspira (FSA/HSA) | |
| Web address | https://inspirafinancial.com/business/login |
| Customer service | (800) 284-4885 |
| Northwestern employer ID | 100398 |
| Inspira (COBRA) | |
| Web address | https://inspirafinancial.com/business/login |
| Customer service | (800) 359-3921 |
| MetLife - Life Insurance | |
| Web address | https://hr.northwestern.edu/benefits/health-insurance/life-insurance-plans/ |
| Claims administration | (800) 396-8876 |
| Group number | |
| Notes | This is a group plan sponsored by Northwestern. MetLife will not have specific information about your coverage. Review myHR or contact askHR with questions about coverage. |
| MetLife - Leave Administration and Long Term Disability | |
| Web address | metlife.com/mybenefits |
| Customer service | (800) 396-8876 |
| Group number | 236559-1-G |
| TIAA | |
| Web address | https://www.tiaa.org |
| Participant information center | (800) 842-2776 |
| Allocation & transfer service | (800) 842-2252 |
| TIAA retirement counselors | (800) 842-2005 |
| United Healthcare (2026 Medical Plans) | |
| Web address | www.uhc.com |
| Customer service | PPO: (833) 314-1787 HMO: (855) 828-7715 |
| Group number | 942063 |
| United Healthcare - Retiree Medicare Advantage Plan | |
| Web address | www.UHCRetiree.com |
| Customer service | 844-481-8822 |