What is pet insurance?
How does pet insurance work?
What is the premium for pet insurance?
Premiums are based on breed and zip code. MetLife will bill you directly for premiums. There will not be any payroll deductions. Contact MetLife directly at 800 GET-MET8 for more information.
Will the premiums be deducted from my paycheck?
No, you will not have payroll deductions. MetLife will bill you directly.
Are only dogs and cats covered?
Yes, the benefit only applies to dogs and cats. None of the leading national carriers that offer employer group plans covered additional types of animals.
When does coverage start?
Can I visit any vet?
You can visit any licensed vet or emergency clinic in the U.S., and you and your veterinarian of choice can determine the best treatment plan and medical course of action for your pet. Once you’ve received and paid your bill, send it to MetLife and they will process your claim for reimbursement if the claim expense is covered under the policy.
Contact MetLife at 800 GET-MET8 for more information.
Why did Northwestern select MetLife as the carrier?
Do I need to live in the US to enroll?
Yes, this benefit is only allowed in select states within the US. Contact MetLife at 800 GET-MET8 for more information.
What does it not cover?
Pre-existing conditions may not be covered. Routine care and wellness is only covered when you purchase the Preventive Care coverage. Contact MetLife at 800 GET-MET8 for more information.
How can I have my questions or concerns addressed?
Contact MetLife 800 GET-MET8 directly for all customer service questions.