HUMAN RESOURCES

• You can access up to 10 free and confidential counseling sessions per life issue that arises. 
• Sessions can be in person or virtual using video on a desktop computer or a mobile device. 
• Access a diverse and multilingual provider network. 
• Learn about connecting to counseling services.

• Reach a licensed Care Advocate clinician directly by phone 24/7/365 to address concerns such as work-related pressures, depression, stress, anxiety, relationship problems, substance abuse, and more. 
• The Care Advocate will provide you with in-the-moment support and share tools and resources. 
• If needed, the Care Advocate may also recommend short-term counseling and can help schedule your first appointment. 
• You will work with the same Care Advocate throughout your entire care experience. 

Mindstream is a fitness studio for your mind with engaging sessions to help improve coping skills and emotional health.

• Select three to five focus areas and instantly receive a list of recommended sessions and streams or browse by focus area, instructor, language, session length or media type.
• Focus areas include: physical health, relationships, stress and worry, addiction, mindfulness and meditation, family and parenting, leading people, thriving at work, emotional health, personal growth, grief and loss, sleep and rest, and diversity, equity and inclusion.
• A session is a video or audio track addressing a specific subject.
• A stream is a collection of sessions on the same subject that allows you to engage more deeply with a topic.
• Sessions are available in audio and video format and are delivered by a diverse group of expert instructors.
• Sessions range from 3 to 20 minutes and can be integrated into Microsoft Outlook, iCal and Google calendars.
• Learn about the Mindstream integration for Microsoft Teams.
• Learn about Mindstream integration for Zoom.

• Exchange text messages, voicenotes and resources Monday-Friday with a licensed counselor for up to 10 weeks per issue.
• Access Textcoach on a desktop computer or via the eConnect® mobile app.
  • When creating your eConnect® account, enter one-time group code: northwestern 
• There are no appointments or wait times. 

Addiction Care Navigator is an online clinical assessment that offers a stigma-free, anonymous, and confidential way to assess substance use risk and immediately connect with care and support.

• Digital Group Support provides live, moderated sessions on a wide variety of topics via the SupportLinc desktop or mobile platform.
  
• Topics include: 
  • Avoiding addiction 
  • Caregiver support 
  • Coping with stress 
  • Grief 
  • Mindfulness 
  • Preventing burnout 
  • Self-care 
  • Sleep fitness 
• Sessions are confidential, anonymous, unlimited, and facilitated by counselors and subject matter experts to help strengthen your emotional fitness and coping skills. 

• Animo is a digital behavioral health platform that provides tools to help you address stress, depression, anxiety, and general emotional fitness in a safe and secure self-guided environment. 
• Complete a brief emotional fitness survey and then choose one of the suggested modules. 
• Each module has five short competency-building sessions that include a combination of videos, audio lessons, and coursework designed to help you foster meaningful and lasting behavior change. 
• Access this resource unlimitedly.

• Consultants are available Monday-Friday and by appointment on Saturday. 
• Covers a wide range of financial topics. 
• Access to referral resources, calculators, and other financial tools online. 

• 30-minute phone or in-person consultations per issue that arises.
• Available in all 50 states.
• Access to articles, DIY forms, tips sheets, and other legal resources online.

•  Free 30-minute telephonic consultation with an identity recovery professional.
• Create a tailored action plan and receive ongoing guidance, as needed.

• Supervisor Connect: Supervisor Connect is a tool to help managers build skills for successful teams, leading to higher retention, engagement, and organizational performance. After completing a short online assessment, instant access to personalized recommendations are provided. 
• Manager consultations: Confidential coaching to help address difficult situations — such as work performance, attendance problems, workplace violence, substance abuse, and other related topics — as well as guidance for supporting an employee in need.

• Schools, units, departments, and staff affinity groups can request up to two in-person or virtual 45-minute SupportLinc work/life trainings, as bank of available hours allows.
• Training categories include: 
  • Personal growth 
  • Reducing risk and liability 
  • Supervisor and employee development 
  • Management trainings (for managers only) 
• Learn more, including how to request a training. 

The University assumes all costs for all faculty and staff and their household members to use the Employee Assistance Program. If you need additional assistance, referrals by SupportLinc will consider your preferences, medical plan, and financial circumstances. 

Contact wellbeing@northwestern.edu with questions.